Your privacy is extremely important to us. To better protect you, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
This Privacy Policy relates to information collected by Persevere Technologies, DBA Concize (referred to in this Privacy Policy as "Concize" "we" or "us" or "our") through your use of our website and our Services, features, and information available on our website (which are collectively referred to in this Privacy Policy as the "Concize Service").
Please be aware that this Privacy Policy does not govern
all the information Concize may process. Our commitment to customers and
service providers is governed by a separate Data Protection
Addendum. This Privacy Policy is also incorporated into and governed by
our Terms of Use.
Our commitments to employees are governed by our internal
employment policies.
In all instances we are committed to transparency with
our customers, employees, and to protecting your data privacy.
You will be required to establish an account in order to
take advantage of certain features of the Concize Service. If you wish to
establish an account you will be required to provide us with information
(including personally identifiable information and non-personally identifiable
information). In addition, we may obtain your personally identifiable
information from you if you identify yourself to us by sending us an e-mail with
questions or comments.
Personally identifiable information identifies you or can
be used to identify or contact you. Examples of personally identifiable
information include your name, IP address, company name, job title, address,
e-mail address, telephone number, and billing and credit card information.
Non-personally identifiable information is information,
any single item of which, by itself, cannot be used to identify or contact you,
including demographic information (such as age, profession, company industry,
gender, current location, or zip code), IP addresses, browser types, domain
names, and statistical data involving the use of the Concize Service. Certain
non-personally identifiable information may be considered a part of your
personally identifiable information if it were combined with other identifiers
(for example, combining your zip code with your street address) in a way that
enables you to be identified. But the same pieces of information are considered
non-personally identifiable information when they are taken alone or combined
only with other non-personally identifiable information (for example, your
account preferences).Why do we Need your Personal Data?
We do not sell any data, including your personal data. We
will only process your personal data in accordance with applicable data
protection and privacy laws. We need certain personal data in order to provide
you with access to Concize. If you registered with us, you will have been asked
to check a tick box indicating your agreement to provide this data in order to
access our services. This consent provides us with the legal basis we require
under applicable law to process your data. You maintain the right to withdraw
such consent at any time. If you do not agree to our use of your personal data
in line with this policy, please do not use our platform.
Information we collect automatically when you use the
Services:
We collect information about you when you use our Services, including browsing
our websites and taking certain actions within the Services.
Information we receive from other sources:
We receive information about you from other Service users, from third party
services, and from our business and channel partners.
Where and when is information collected?
Opt-out: You may contact us anytime to opt-out of: (i) direct marketing
communications; (ii) automated decision-making and/or profiling; (iii) our
collection of sensitive personal data; or (iv) any new processing of your personal
data that we may carry out beyond the original purpose. Please note that your
use of some of the platform may be ineffective upon opt-out.
Access: You may access the data we hold about you at any time by exporting your
Team’s data (if you are an admin) or by contacting us directly.
Amend: You can also contact us to update or correct any inaccuracies in your
personal data.
Move: Your data is portable – i.e. you have the flexibility to move your data
to other service providers as you wish.
Erase and Forget: In certain situations, for example when the data we hold
about you is no longer relevant or is incorrect, you can request that we erase
your data
You may contact us at help@concize.co or 350 Tenth Ave 5th floor, San Diego, CA
92101 anytime for any other questions you may have about your personal data and
our use of such personal data.Where will Data be Transferred to?
Your data, including personal data that we collect from
you, may be transferred to, stored at and processed by us and other third parties
outside the country in which you reside, including, but not limited to the
United States, where data protection and privacy regulations may not offer the
same level of protection as in other parts of the world. By using our platform,
you agree to this transfer, storing or processing. We will take all steps
reasonably necessary to ensure that your data is treated securely and in
accordance with this policy. Your team's project and task data will never be
transferred to third parties. The only data we share with third parties is for
analytics, error tracking, and marketing. How Long will Data be Stored?
We will only retain your personal data as long as
reasonably required for you to use the Site/Application(s) and/or to provide
you with the Services unless a longer retention period is required or permitted
by law (for example, for regulatory purposes).Do we Collect Information from
Children under 16 years of age?
We are committed to protecting the privacy of children.
The Concize Service is not designed for or directed to children under the age
of 16. We do not collect personally identifiable information from any person we
actually know is under the age of 16.What do we do with the information we
Collect?
In general, we use the information collected to provide
you with a great overall experience using the Concize Service, to help us
understand who uses the Concize Service, for internal operations such as
operating and improving the Concize Service, to contact you for customer
service and billing purposes, and to facilitate the delivery of our advertising
in some cases.
We use your information to send you a welcome e-mail
after you create an account, when you are invited to Concize, or when you sign
up for a demo, webinar or to receive our newsletter. We also use your
information to send other e-mail communication related to the Concize website.
We always give you the option to unsubscribe in any email we send you.
We may also use the information gathered to perform
statistical analysis of user behavior or to evaluate and improve the Concize
Service. We may link some of this information to personally identifiable
information for internal purposes or to improve your experience with the
Concize Service. When do we Disclose Information to Third Parties?
Except as set forth in this Privacy Policy,
the Cookie Policy, or the Concize Data Protection Addendum or as
specifically authorized by you, we will not disclose any information to third
parties outside of Concize.
Laws and Legal Rights
We may disclose your information (including personally identifiable
information) if we believe in good faith that we are required to do so in order
to comply with an applicable statute, regulation, rule or law, a subpoena, a
search warrant, a court or regulatory order, or other valid legal process. We
may disclose personally identifiable information in special circumstances when
we have reason to believe that disclosing this information is necessary to
identify, contact, or bring legal action against someone who may be violating
our Terms of Service, to detect fraud, or to protect the safety and/or security
of our users, the Concize Service or the general public. We are subject to the
investigatory and enforcement powers of the Federal Trade Commission (FTC).
We also may be required to disclose an individual’s
personal information in response to a lawful request by public authorities, including
to meet national security or law enforcement requirements.
Outside Contractors
We may employ independent contractors, vendors and suppliers (collectively,
"Outside Contractors") to provide specific services and products
related to the Concize Service, such as hosting, credit card processing and
fraud screening, and mailing list hosting for the Concize Service. In the
course of providing products or services to us, these Outside Contractors may
have access to information collected through the Concize Service, including
your personally identifiable information. We require that these contractors
agree to (1) protect the privacy of your personally identifiable information
consistent with this Privacy Policy or the Data Protection
Addendum and (2) not use or disclose your personally identifiable
information for any purpose other than providing us with the products or
services for which we contracted or as required by law. Please see our Data
Protection Addendum for more information about subprocessors.
Sale of Business
We reserve the right to transfer information to a third party in the event of a
sale, merger or other transfer of all or substantially all of the assets of
Concize or any of its Corporate Affiliates (as defined herein), or that portion
of Concize or any of its Corporate Affiliates to which the Service relates, or
in the event that we discontinue our business or file a petition or have filed
against us a petition in bankruptcy, reorganization or similar proceeding,
provided that the third party agrees to adhere to the terms of this Privacy
Policy.
Affiliates
We may disclose information (including personally identifiable information)
about you to our Corporate Affiliates. For purposes of this Privacy Policy,
"Corporate Affiliate" means any person or entity which directly or
indirectly controls, is controlled by or is under common control with Concize,
whether by ownership or otherwise. Any information relating to you that we
provide to our Corporate Affiliates will be treated by those Corporate Affiliates
in accordance with the terms of this Privacy Policy.
Does this Privacy Policy apply when I link to other
websites or services?
The Concize Service may provide you with access to other websites and services.
Please be aware that we are not responsible for the privacy practices of any
websites or services other than the Concize Service. We encourage you to read
the privacy policies or statements of each and every such website and service.
This Privacy Policy applies solely to information collected by us through the
Concize Service.
Is the information collected through the Concize Service
secure?
We take precautions to protect the security of your information. We have
physical, electronic, and managerial procedures to help safeguard, prevent
unauthorized access, maintain data security, and correctly use your
information. However, neither people nor security systems are foolproof,
including encryption systems. In addition, people can commit intentional
crimes, make mistakes or fail to follow policies. If applicable law imposes any
non-disclaimable duty to protect your personally identifiable information, you
agree that intentional misconduct will be the standards used to measure our
compliance with that duty. For more information about our policies and standards
used to ensure security, please see our Security Policy.Could my
Information be Transferred to other Countries?
Personally identifiable information collected on the
Concize Service may be transferred from time to time to our offices or
personnel, or to third parties, located throughout the world, and the Concize
Service may be viewed and hosted anywhere in the world, including countries
that may not have laws of general applicability regulating the use and transfer
of such data. To the fullest extent allowed by applicable law, by using the
Concize Service and submitting such information on it, you voluntarily consent
to the trans-border transfer and hosting of such information. To the fullest
extent allowed by applicable law, if you are a User accessing the Concize
Service from a jurisdiction with laws or regulations governing personal data
collection, use, and disclosure that differ from those of the United States,
please be advised that all aspects of the Concize Service are governed by the
internal laws of the United States and the State of California, USA, regardless
of your location.EU-U.S. Privacy Shield Framework
Concize complies with the EU-US Privacy Shield Framework
as set forth by the US Department of Commerce regarding the collection, use, and
retention of personal information from European Union member countries. We have
certified that it adheres to the Privacy Shield Principles of Notice, Choice,
Accountability for Onward Transfer, Security, Data Integrity and Purpose
Limitation, Access, and Recourse, Enforcement and Liability. If there is any
conflict between the policies in this Privacy Policy and the Privacy Shield
Principles, the Privacy Shield Principles shall govern. To learn more about the
Privacy Shield Program, and to view our certification page, please visit https://www.privacyshield.gov/ .
In compliance with the EU-US Privacy Shield Principles,
we commit to resolve complaints about your privacy and our collection or use of
your personal information. European Union individuals with inquiries or
complaints regarding this privacy policy should first contact Mango
Technologies at help@concize.co
We have further committed to cooperate with EU Data
Protection Authorities (DPAs) with regard to unresolved Privacy Shield
complaints. If you do not receive timely acknowledgment of your complaint from
us, or if we have not addressed your complaint to your satisfaction, please
contact the EU DPAs for more information or to file a complaint. The services
of EU DPAs are provided at no cost to you.
As further explained in the Privacy Shield Principles, a binding arbitration
option will also be made available to you in order to address residual
complaints that are not resolved by other means set forth above.
In cases of onward transfer to third parties of Personal
Data received pursuant to the EU-U.S. Privacy Shield, Concize is potentially
liable. Please see our DPA for more details.California Privacy Rights
Concize complies with the California Consumer Privacy Act
(referred to in this Privacy Policy as “CCPA”) as set forth by the State of
California. If the CCPA applies to your personal information this Privacy
Policy provides you with information regarding how to receive information about
our privacy practices, as well as request access to, and deletion of your
personal information.
Concize does not sell the personal information we
collect. We only share your personal information as described in this Privacy
Policy. For detailed information about the personal information we have
collected over the last 12 months, and the categories of sources of such
information, please see the “Information we collect automatically when you
use the Services” and “Information we receive from other sources”. We
collect this information for business purposes set forth in the “What do
we do with the information we Collect?”. We share this information with the
categories of third parties as set forth in the “When do we Disclose
Information to Third Parties?” Please note that we do use third-party
cookies as further set forth in the “Cookie Policy.”
California consumers may make a request pursuant to their
rights under the CCPA by contacting . Upon receiving a request, we will
verify your request using the information associated with the Concize Services,
including your email address. Government identification may be required.
Consumer can also designate an authorized agent to exercise these rights on the
consumer’s behalf.What Choices do I have regarding the Collection, Disclosure
and Distribution of Personally Identifiable Information?
Except as otherwise described in this Privacy Policy or
in the Data Protection Addendum, we will only use personally identifiable
information for the purposes described above, or as otherwise disclosed at the
time we request such information from you. You must "opt in" and give
us permission to use your personally identifiable information for any other
purpose. You may also change your preference and "opt out" of
receiving certain marketing communications from us by clicking the unsubscribe
link included at the bottom of all such communications, or by contacting
us via email.
Do Not Track
The term "Do Not Track" refers to an HTTP header offered by certain
web browsers to request that websites refrain from tracking the user. We take
no action in response to Do Not Track requests.
Can I update or correct my personally identifiable
information?
The rights you have to request updates or corrections to the information
Concize collects depend on your relationship with Concize. Personnel may update
or correct their information as detailed in our internal company employment
policies.
Customers have the right to request the restriction of
certain uses and disclosures of personally identifiable information as follows.
You can contact us in order to (1) update or correct your personally
identifiable information, (2) change your preferences with respect to
communications and other information you receive from us, or (3) delete the
personally identifiable information maintained about you in our systems
(subject to the following paragraph), by deleting your team. Such updates,
corrections, changes and deletions will have no effect on other information
that we maintain, or information that we have provided to third parties in
accordance with this Privacy Policy prior to such update, correction, change or
deletion. To protect your privacy and security, we may take reasonable steps
(such as requesting a unique password) to verify your identity before granting
you profile access or making corrections. You are responsible for maintaining
the secrecy of your unique password and account information at all times.
You should be aware that it is not technologically
possible to remove each and every record of the information you have provided
to us from our system. The need to back up our systems to protect information
from inadvertent loss means that a copy of your information may exist in a
non-erasable form that will be difficult or impossible for us to locate.
Promptly after receiving your request, all personal information stored in
databases we actively use, and other readily searchable media will be updated,
corrected, changed or deleted, as appropriate, as soon as and to the extent
reasonably and technically practicable.
If you are an end user and wish to update, delete, or
receive any information we have about you, you may do so by contacting the
organization of which you are a customer.
How will I know if there are any changes to this Privacy
Policy?
We may revise this Privacy Policy from time to time. We will not make changes
that result in significant additional uses or disclosures of your personally
identifiable information without notifying you of such changes via email. We
may also make non-significant changes to this Privacy Policy that generally
will not significantly affect our use of your personally identifiable
information, for which an email is not required. We encourage you to check this
page periodically for any changes. If any non-significant changes to this Privacy
Policy are unacceptable to you, you must immediately contact us and, stop using
the Concize Service until the issue is resolved. Your continued use of the
Concize Service following the posting of non-significant changes to this
Privacy Policy constitutes your acceptance of those changes.Whom do I Contact
if I have any Privacy Questions?
If you have any questions or comments about this Privacy Policy or feel that we are not abiding by the terms of this Privacy Policy, please contact our Privacy Agent in any of the following ways:
Subject to the next paragraph, we ask that you not send
or disclose to us any sensitive personal data (e.g., social security numbers,
information related to racial or ethnic origin, political opinions, religion or
other beliefs, health, biometrics or genetic characteristics, criminal
background or trade union membership) on or through [the
Site/Applications(s)/Services] or otherwise.
If you send or disclose any sensitive personal data to us
when you submit user-generated content to [our Site/Application(s)/Services],
you consent to our processing and use of such sensitive personal data in
accordance with this policy. If you do not consent to our processing and use of
such sensitive personal data, you must not submit such user generated content
to our platform.
By using the Concize Service, you signify your acceptance
of this Privacy Policy. If you do not agree to this Privacy Policy, you should
not use the Concize Service. Continued use of the Concize Service following the
posting of changes to this Privacy Policy that do not significantly affect the
use or disclosure of your personally identifiable information will mean that
you accept those changes.