Terms of Service

These terms define how you and Concize work together. Using our products means you agree to the commitments below.

1. Account Eligibility

You must be at least 18 years old, provide accurate registration details, and secure your credentials. Workspace owners are responsible for the activity of their members.

2. Use of the Service

  • Stay within applicable laws and do not abuse the platform, interfere with other customers, or reverse engineer protected features.
  • Respect usage limits and API quotas. We may rate-limit or suspend accounts that disrupt platform performance.

3. Subscription & Billing

Concize plans renew automatically unless cancelled. Fees are billed in advance and non-refundable except where required by law. Downgrades take effect at the end of the current term.

4. Intellectual Property

You own your Customer Content. Concize owns the platform, features, branding, and aggregate insights. We only use Customer Content to provide the service.

5. Confidentiality & Data Protection

Each party agrees to safeguard confidential information. Our privacy and security policies form part of these terms.

6. Warranties & Disclaimers

We provide Concize “as is” and do not guarantee uninterrupted access. To the extent permitted by law, our liability is limited to fees paid in the preceding 12 months.

7. Termination

You may cancel at any time through workspace settings. We may suspend or terminate accounts that violate these terms, with notice when feasible. Upon termination you may export your data for 30 days.

8. Governing Law & Disputes

These terms are governed by the laws of India. Disputes will first be addressed through good-faith negotiation, then binding arbitration in Bangalore unless local law requires otherwise.

9. Changes

We may update these terms to reflect new features or regulations. When changes are material we will notify workspace admins and provide the effective date.