Security is embedded in our product decisions, infrastructure, and culture. This policy explains how we safeguard the work you entrust to Concize.
Concize runs on hardened cloud infrastructure with network segmentation, container isolation, and automated patching. All data is encrypted in transit with TLS 1.2+ and at rest using AES-256.
Production access is governed by role-based permissions, short-lived credentials, and hardware security keys. Every action is logged and monitored.
Each workspace lives in a logically isolated namespace. Customer Content is replicated across availability zones and backed up hourly with 30-day retention.
Concize aligns with SOC 2 principles and GDPR requirements. We maintain a living risk register, conduct regular incident response drills, and train every employee on security best practices.
We maintain redundant infrastructure, automated failover, and tested disaster recovery procedures to meet a 99.9% uptime commitment. Status is published at status.concize.com.
Admins should enforce SSO or MFA, manage role assignments, audit integrations, and configure workspace retention policies to match internal governance.
Report suspected security incidents to security@concize.com. We acknowledge within 24 hours and share updates throughout the investigation.